So many insurance policies are purchased online or over the phone, with the agent relying mainly on the information provided by the customer... but the customer isn't aware of all the endorsements or special limits that add or take away coverage. More often than not, the right questions don't get asked, and the customer ends up improperly insured. The policy gets put away in a drawer, never to be read or looked at again... until something happens. Our philosophy is to be proactive, by educating customers to make sure they are properly insured. Contact us for a complimentary policy review. We don't charge a fee unless we adjust a claim for you and recover funds.
The insurance company has a specially trained adjuster, who works for them. Shouldn't you have your own adjuster, who works for you? In order to get paid properly for your damages, you must present your claim properly to the insurance company. There are special duties you must perform after an insurance loss. Failing to do so could result in partial or full denial of claim payment. There are also acceptable and unacceptable methods of documenting your claim. Not only do we advise you throughout the process, we prepare our own estimate to compare with the insurance company's estimate, and we handle negotiations with them in order to reach a proper settlement.